Privacy Policy

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

 

1. Information about us as responsible persons

Responsible for this website and the collection, processing and use of personal data and compliance of data processing with Swiss, German and EU law:

 

Switzerland: 

TOMEA AG

Fortunagasse 15

8001 Zürich

Switzerland

phone: +41 (0)44 200 04 99

e-mail: customerservice@jetset.ch

 

Germany:

Jet Set Germany GmbH

c/o Ebner Stolz Mönning Bachem, zu Hd. Herrn Dr. Oliver Schmidt

Kronenstraße 30

70174 Stuttgart

Germany

phone: +41 (0)44 200 04 99

e-mail: customerservice@jetset.ch

 

The companies are in the following referred as „we“ or “JET SET”.

 

2. Information on data processing

Personal data

 

When we refer in this privacy policy to the processing of your personal data (hereinafter "data" or "personal data"), we mean any handling of your personal data. This includes, for example:

  • collection
  • storage
  • administration
  • use
  • transmission
  • announcement or cancellation of your personal data.

We collect personal data in order to provide better services to our customers. We are convinced that the orientation of our activities to the wishes and needs of our customers should make the tasks of daily life easier for you.

 

Better services can be:

  • information of the product range to customer needs
  • personalization of customer communication so that you can find offers that match your wishes and receive less advertising overall
  • simplification of processes, such as purchases or bookings, so that you reach your destination faster

The collection and use of personal data of our users is regularly only carried out with the consent of the user. Exceptions are made in those cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by legal regulations.

 

General data collection when you visit our website

 

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data), the website from which you reached our website or products you viewed and which documents the call. You are not identifiable from this non-personal data.

 

The purpose of collecting and processing this data is to ensure the smooth operation of the website, to optimise the provision of effective services and offers on our website and also to collect internal statistics. This is our legitimate interest in data processing within the meaning of Article 6 para 1 lit. f GDPR. When you visit our website, we also use pixels and cookies to use web analysis services and to display personalised advertising (more on this below).

 

All access data is deleted at the latest seven days after the end of your visit to our website.

 

Hosting services by a third party provider

 

Within the scope of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope described here]

 

This service provider is located within a country of the European Union or Switzerland.

 

 

3. Customer account / registration

If you create a customer account with us via our website, we will collect and store the data you entered during registration (e.g. your name, your address or your e-mail address) for pre-contractual services, for contract fulfilment or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to offer you the so-called notepad function). At the same time, we then save the IP address and the date and time of your registration. These data will not be passed on to third parties.

 

Within the scope of the further registration process, your consent to this processing will be obtained and reference will be made to this data protection declaration. The data collected by us in the process will be used exclusively for the provision of the customer account.

 

If you consent to this processing, Art. 6 para. 1 lit. a) GDPR is the legal basis for the processing. Insofar as the opening of the customer account additionally serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) GDPR.

 

You may revoke the consent given to us to open and maintain the customer account at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. To do so, you only need to inform us of your revocation.

 

The data collected in this respect will be deleted as soon as processing is no longer necessary. However, we have to observe tax and commercial law retention periods.

 

Newsletter

 

For the registration to our newsletter we use the so-called double opt-in procedure. The double opt-in procedure means that after you have entered your e-mail address, we will send you a confirmation e-mail to the e-mail address you entered, in which we ask you to confirm that you wish to receive the newsletter. If you confirm your wish to receive the newsletter, your e-mail address will be saved. The storage serves the sole purpose of sending you the newsletter. Furthermore, we store your IP address and the time of registration and confirmation in order to prevent misuse of your personal data.

 

By registering to receive the newsletter, you give us your consent to process your data for the regular dispatch of the newsletter to your e-mail address, for the statistical evaluation of usage behaviour and for the improvement of the newsletter. Your consent figures as our legal basis for the processing of your e-mail address within the meaning of Art. 6 para. 1 lit. a GDPR.

 

We are entitled to commission third parties with the technical processing of advertising measures and to pass on your data for this purpose (more on this below).

 

You can object to the use of your e-mail address and the processing and use of the data to create user profiles at any time without stating reasons by unsubscribing from the newsletter. You can unsubscribe via the link on the website or via the link that is included in every newsletter. Your personal data will be deleted after your cancellation. In order to improve our newsletter, the data will only be further processed in an anonymous form.