We only deliver by dispatch. Unfortunately it is not possible to collect the goods yourself. We do not deliver to packing stations.
All shipments are carried out by DHL. The general terms and conditions of DHL apply additionally and can be found at: www.dhl.de.
As soon as we have shipped your order, you will receive an e-mail notification with the DHL shipment number. You can check the shipment status after one working day via www.dhl.de. Then enter your shipment number to track the status of your shipment.
Estimated delivery times for Switzerland: 3- 4 working days
The expected delivery times are to be regarded as guidelines and start from the date of delivery. We do not accept any liability for delays in delivery. The transfer of risk starts from the time the products arrive at your premises.
Shipping costs / customs clearance
The shipping costs are listed during the online check-out and payment process. The shipping costs will not be refunded in case of a return.
The delivery is sent from our warehouse in Germany. For deliveries to Switzerland, Swiss VAT as well as customs and handling fees are already included in the item price.